Share Nights — The Executive Director's Playbook · Culver's of Muskegon

Share Nights
The Executive Director's Playbook

Culver's of Muskegon · A community fundraising program
The scope of work that turns one dinner night into a donation — and a room full of new friends for your cause.

1 · The night in one page

Your organization books a Share Night — a Monday, Tuesday, or Wednesday evening, 5 to 8 PM, at Culver's of Muskegon. You promote the night to your own people. Your adult volunteers put on aprons and work the room alongside the Culver's team. Culver's donates a percentage of the night's sales to your organization — 10% to start, climbing to 15% and 20% as the night's volume grows. Guests can also give directly through the donation QR at the event.

The restaurant brings the kitchen, the crew, and the dining room. You bring the crowd. This booklet is your half of the bargain, spelled out — everything your organization needs to do, in order, to make the night pay.

2 · Your scope of work — the eight jobs

Job 1 — Name your night captain

One person owns the night: the booking, the volunteer roster, the promotion calendar, and the count afterward. Every successful Share Night has a captain. Name yours first.

Job 2 — Build the invitation list

Collect the names and numbers of your supporters — members, families, alumni, donors, friends. A personal invitation fills more seats than any poster. This list is also your calculator's starting number.

Job 3 — Announce the night

Post it on your social channels, send it to your email list, and pitch it to your local press and club newsletters. We provide the announcement kit — you put it in front of your world.

Job 4 — Flyers, digital and paper

Share the digital flyer everywhere your people scroll, and put paper flyers where your people gather. Every flyer carries the date, the hours, and the one message that matters: dine with us that night.

Job 5 — Share it person to person

Ask your members to invite their friends and families directly — a text, a call, a word after church or practice. People come because someone they know asked them.

Job 6 — Remind, twice

Once the week of the night, once the day of. Plans change; reminders are what turn "we should go" into a car in the parking lot.

Job 7 — Show up and serve

Your volunteers arrive early, dress alike, and work the night in aprons — greeting, running food, clearing tables, telling your story. Section 5 gives every role.

Job 8 — Thank and report

After the night: thank your guests publicly, thank the restaurant, and share the result with your supporters. A reported result is the seed of the next night.

3 · The four-week runway

Week 4 out — Book and staff it

  • Confirm your date and hours with the restaurant.
  • Name the night captain; recruit 6–10 adult volunteers.
  • Run the Share Night Calculator with your real invitation list — set your earnings goal.

Week 3 out — Announce

  • Social posts, email announcement, press and newsletter pitches go out.
  • Digital flyer shared by every board member and volunteer, personally.

Week 2 out — Spread

  • Paper flyers up in your gathering places.
  • Person-to-person invitations: every member invites five households.
  • Confirm volunteer roles and arrival time.

Night week — Remind and ready

  • Reminder post and message #1 (start of week), #2 (day of).
  • Aprons, name tags, your story in one sentence — every volunteer can say it.
  • Donation QR cards ready for the tables.

The one message that fills the room

"If you're going to dine out, dine out with us on this night." Dinner in the dining room, through the drive-thru, or ordered ahead — every purchase that night counts, and every purchase benefits your cause. Your supporters were going to eat dinner anyway. This playbook simply moves that dinner to your night, at your restaurant, for your mission.

4 · The math of a full room

Your earnings are arithmetic, not luck: guests × average check = the night's sales; your percentage of those sales is your donation. Two hundred invitations at a strong turnout can mean seventy or more guests before the restaurant's regular evening traffic is counted — and the restaurant counts the whole night's sales during your hours. Promotion is the only lever, and it is entirely yours: every additional household you move raises the sales, and volume is what climbs the ladder from 10% toward 15% and 20%. Use the Share Night Calculator to set your goal before you book, and again the week of the night.

5 · Night-of — the roles in the room

  • Night captain — checks in with the manager, assigns the roles, watches the room, owns the count.
  • Greeters (2) — at the door: welcome every guest, say why tonight matters, point to the donation QR.
  • Dining-room runners (2–3) — carry food to tables, clear and wipe, keep the room warm.
  • Drive-thru runners (1–2) — run orders out with the crew; the drive-thru is half the night.
  • Storytellers (1–2) — move table to table: one sentence about the cause, one invitation to give.
  • QR host (1) — minds the donation point, helps guests scan, thanks every giver by name.

6 · The rules of the room

  • Volunteers are adults, and they show up — a night without volunteers cannot run.
  • Arrive 15 minutes before your night starts; check in with the manager first.
  • Dress alike so guests can spot you; closed-toed shoes; aprons on.
  • You are guests in a working restaurant: the Culver's crew leads the kitchen — your crew leads the welcome.
  • Every guest gets thanked, whether they came for your cause or for a ButterBurger.

7 · After the night

  • Within 48 hours: public thank-yous — to your guests, your volunteers, and the restaurant.
  • When your share arrives, announce the count. Supporters who see a result come back for the next one.
  • Complete the short post-night survey — what filled seats, what didn't — so your next night starts smarter.
  • Book the next night while this one is still a good memory.

8 · How we teach this playbook

This booklet does not travel alone. It comes with a short video walk-through of a Share Night from booking to thank-yous, a readiness quiz your night captain takes the week before the night, and the post-night survey that closes the loop. Read the booklet, watch the walk-through, pass the quiz, run the night, report the count — the same learn-it, prove-it rhythm we build into every program we run. (Teaching pieces in production — they arrive with your booking kit.)

Book your night

Culver's of Muskegon · 1776 Independence Drive · (231) 246-2593. Ask about Share Nights, pick your Monday, Tuesday, or Wednesday, and bring this booklet — your runway starts the day you book.

Share Nights — The Executive Director's Playbook · Culver's of Muskegon (GAC Restaurants)
Version 1.1 · November 2026